Privacy Policy

Last Updated: 7th July 2025

Jeramite Solutions Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Jeramite Lenders System (“Service”).

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

When you register or use our Service, we may collect personal information including but not limited to:

Name
Email address
Phone number
Company or organization details
Payment and billing information

b. Usage Data

We collect information about how you access and use the Service, such as:

IP address
Browser type and version
Pages visited
Date and time of access
Device information

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our Service. You can control cookies through your browser settings.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain the Service
Process payments and manage subscriptions
Communicate with you, including customer support and updates
Improve and personalize your experience
Monitor usage and detect fraudulent or unauthorized activity
Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal data. We may share your information with:

Service Providers: Trusted third parties who assist us in operating the Service (e.g., payment processors, hosting providers).
Legal Authorities: When required by law, to comply with legal processes or protect rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred accordingly.

All third parties are required to maintain confidentiality and use your information only as necessary to provide their services.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure. You acknowledge the inherent risks and agree to use the Service at your own risk.

5. Data Retention

We retain your personal data only as long as necessary to provide the Service and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

Accessing and obtaining a copy of your data
Correcting inaccurate or incomplete data
Deleting your data (subject to certain conditions)
Restricting or objecting to processing
Data portability
Withdrawing consent where applicable

To exercise these rights, please contact us at support@jeramite.com.

7. Children’s Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data, we will take steps to delete it.

8. International Data Transfers

Your information may be stored and processed in Zambia or other countries where we or our service providers operate. By using the Service, you consent to such transfers in compliance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Last Updated” date and notify users via the Service or email. Continued use after changes constitutes acceptance.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

Jeramite Solutions Limited
Physical Address: 10 Miles, off Great North Road, Lusaka, Zambia
Email: support@jeramite.com
Phone: +260 769 512 336

Thank you for trusting Jeramite Lenders System with your data.